Support

EMDA has local offices in Christchurch, Auckland and a consultant based in Brisbane.  Alternatively, for a world of support on all Infor products plus the new Infor Community use Infor365.

Infor 365 Online Support

Customers with a current Infor support contract can access all the resources of Infor365.  With Infor365 you can:

• View and update your support incident history and status
• Access the Product Knowledge Base
• Search Frequently Asked Questions (and Responses)
• Access to latest product information about new releases
• Download product upgrades and documentation
• Submit feedback on Infor products and services

Infor Global Support helps you:

• Quickly resolve mission-critical technical and non-technical incidents with quality Infor application support.
• Take advantage of self-service support 24x7 with direct access to a variety of support tools such as the Infor knowledge repository, software downloads, support briefings, and more.

Be Part of the New Infor365 Community

The new Infor365 Support Community is a part of the Infor365 Online Support Portal.  It is a business networking site providing customers the opportunity to share ideas, best practices and experiences.

This Infor365 Community allows you to:

• Create a profile and define areas of interest
• Connect with others who share your interests
• Join and participate in discussion groups related to your product
• Read Blogs, respond to polls and more

 The Infor365 Support Community helps you network, communicate, and collaborate like never before. To begin participating in the community, simply go to Infor365 and login using the credentials for the Infor365 Online Support Portal. Then go to Community and select Infor365 Community.

 

 

Support Resources:

Contact us on:
+64 3 379 9530

 

www.infor365.com